Memory is not a single filing cabinet. It involves encoding (taking information in), consolidation (stabilising it, largely during sleep), and retrieval (recall). Different brain regions handle different jobs — the hippocampus is central to forming new memories.
A name on the tip of your tongue usually reflects a retrieval hiccup, not lost information. Sleep, attention and stress all affect how well you encode and recall. NeuroRecall is positioned as daily support alongside those fundamentals, not a replacement for them.